Teat Lamb/Kid Excal Little Softy (white)

Standard Delivery Rates
All Australian Orders: $19.95 Flat Rate 

Express Delivery Rates
All Australian Orders: $49.95 Flat Rate 

Standard Delivery Timeframes
Lead times vary between products and suppliers. For a more precise timeline, please contact our team.

Please note once we dispatch your order, we have no control over delays in transit. However, if you are concerned, please contact our team and we will aim to work with the service provider to trace your order and resolve any issues as soon as possible.

At YPS Rural, we aim to deliver high quality products and we want you to be completely satisfied with your purchase. If you realise something's not quite right once you've placed your order, please contact our team as soon as possible so we can attempt to amend your order before processing.

Upon receiving your products, if you're not happy with your ear tags or accessories for any reason, please contact us within 14 days.

When you contact our team, please include the following information so we can process your request as quickly as possible:

• Order Number
• Name
• Phone Number
• Your Request Information

Please note that certain return/refund/exchange conditions may apply depending on the product purchased and the supplier. For any questions, please contact us prior to placing your order, if possible, and our team will be happy to help. 

YPS Rural reserves the right to deny a return if it does not meet the outlined conditions.

Refunds
If you have an accepted product(s) for refund, you will be asked to return the item(s) you received to:

Attn: YPS Rural Returns
Yolla Co-Op
83 Mount Hicks Rd
Wynyard TAS 7325

Once your return parcel is received, inspected and approved we will then process your refund via your original method of payment. You will receive email notification once your refund has been processed.

The shipping costs incurred for returning an item(s) to us for an exchange or refund are not covered or reimbursed by us, except in the case of a faulty or incorrect order.

Exchanges
If you have an accepted product(s) for an exchange, you will be asked to return the item(s) you received to:

Attn: YPS Rural Returns
Yolla Co-Op
83 Mount Hicks Rd
Wynyard TAS 7325

Once your return parcel is received, inspected and approved we will then send you your requested exchange item(s). You will receive email notification once your return has been processed and your exchange items have been dispatched.

If the total of your exchange order is greater than your returned item(s), we will contact you for you to complete your payment of the balance.

If the total of your exchange order is less than your returned item(s), we will refund the difference back to your original payment method.

The shipping costs incurred for returning an item(s) to us for an exchange or refund are not covered or reimbursed by us, except in the case of a faulty or incorrect order.

Damaged, Faulty or Incorrect Orders
If your order was incomplete, incorrect, faulty or damaged please email us immediately at admin@yollaproducers.com.au.

We ask that you also include photos of incorrect/damaged/faulty item(s) for our reference. Once we have received your advice of any faulty or damaged goods, we will be in contact with you and will aim to resolve the issue as soon as possible.